CPR+ Weekly Infusion

Issue #52

November 18, 2008

Editor: Laura J. Pugh

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In CPR+, a Site represents a physical location while a Company represents a line of business (e.g., Infusion, HME, Specialty Pharmacy). Using these definitions, CPR+ can give you the ability to manage your patients, inventory, physicians, and insurance companies by Site, while managing your finances by Company.

The Multi-Company module can be configured to report items at the Patient level or at the Invoice level. Furthermore, the Multi-Company module permits the user the ability to add an unlimited number of companies. Each of these companies contains a unique identifier and this identifier is then used for reporting at the Patient or Invoice level.

Assigning a Company at the Patient level, indicates which line of business will be primarily serving this patient. The exact designation will be added to the Patient Company field via the F10 pop-up and will be used to assign each Patient to the appropriate Company. The Patient Company is assigned when a new patient is added to CPR+. This field is located on the Demographics tab of the Patient Information window. Once a patient has been assigned to a Company, that company’s name, address, etc., will appear on all forms, reports, labels, and invoices printed specific to that patient. The billing reports, census reports, and on-call reports can be sorted and printed by company as well.

Assigning a Company at the Invoice level allows users to separate services by business line. Essentially, this company assignment allows the user to report revenue, cash, denials, adjustments and A/R by business line. So, if you have a patient who is receiving IV antibiotics and diabetic supplies, the aforementioned financial reporting may be split between the infusion company and the HME company.

The Account Status screen in CPR+ displays a column for the company that is assigned to each invoice listed. Before running any financial reports, you will be prompted to select from a list of available companies. You can’t perform all of these functions with a single company.

So how does Multi-site differ from Multi-Company? Multi-Site will allow you to keep all of your patients and inventory quantities separated by Site. Each inventory item may be assigned to a single site or multiple sites, whereas patient records are site-specific. More importantly, you can track these items by Site or by “All Sites.” In addition to this feature, you will have the ability to perform site transfers of inventory items to other locations in your organization with a click of the mouse. Also, you can manage your inventory for your other sites from one central location. This includes maintaining minimum and maximum values, re-order numbers, etc. If you would like to see and learn more about utilizing the Multi-Site or Multi-Company features, contact the CPR+ Training Department at 877-277-4876.

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We plan on officially releasing CPR+ v8.1a by November 26, 2008. We have 50 customers that have downloaded v8.1a, with a little less than half of those running v8.1a in their “Live / Production” systems. There are 15 customers who have been using v8.1a in their Live systems for over a month, some for over two months. I am pleased to say that the items reported since the first beta release back on September 12, 2008 are minor. That is pretty impressive since there are 40+ significant enhancements to CPR+ and over 800 “tweaks”, bug fixes, regulatory changes, and performance and Scan improvements. Items intended to improve and de-hassle CPR+!

Look for the very latest v8.1a compile to be posted by Tuesday, November 18, 2008 to the Downloads page under CPR+ Beta Updates.

CPR+ v8.0g BETA RELEASE HAS BEEN POSTED

Why?

State Regulatory and Insurance Company electronic claim requirements, of course! Louisiana and Mississippi began mandating controlled substance reporting in November and an unexpected change from United Healthcare necessitated a v8.0g Beta release.

United Healthcare is transitioning away from mandating that electronic claims be sent to ACM and now require them to go to a clearinghouse called ENS / Igenix. Some of you may have received documentation regarding the transition. I have spent hours talking to UHC and ENS, getting the details of this transition. Who does it affect and when does it affect them? Can CPR+ accommodate this transition or will programming changes need to be made? How do files get to ENS? This is what I know:

  1. ACM will no longer receive, re-price and forward claims to UHC for processing, this will now be done by ENS. UHC providers have been divided into four groups. I do not have any official documentation from UHC, but I do know that the Group Three “Go Live” date is December 3, 2008. Test files for this group need to be sent by November 24, 2008. The Group Four “Go Live” is January 26, 2009. I do not know the test file deadline for this group.
  2. To identify plans with what they call “NDC pricing”, UHC is requiring the Plan Identifier to be sent in the 2010BA REF02 segment (with an IG in the REF01), which required a programming change in CPR+. We added a new field to enter this information at the patient level. There are no other insurance companies that require this secondary plan identification be sent.
  3. There are 3 ways to get the 837P claim file to ENS:  FTP over SSH, SFTP and manual upload to ENS website. The FTP control currently used in CPR+ v8.0 does not support the FTP over SSH or SFTP methods. Manual upload is the only option for customers running CPR+ v8.0g.  In 8.1a, another FTP control has been added that supports the SFTP transmission method.

A test file of 20 claims via the SFTP method was sent to ENS last week. This file did include the 2010BA REF01 and REF02 as required by UHC. Results from the test file are expected to be returned this week.

Unplanned changes such as this are not desirable, but certainly not detrimental. Since programming changes had to be made, we are releasing 8.0g with the above described changes as a Beta Release. Our goal is to officially release this version by November 26, 2008 as well.

We would like to extend our gratitude to all the CPR+ v8.1a Beta Testers!

As always, thanks for being our Customer!

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Multi-Site, Multi-Company,
What's This?

Where in the World is the
8.1a Release?

Upcoming Webinars:
CPR+ Mobile

D.H.S. Holiday Hours

Angela's Tech Corner:
Changing Transaction Information

Last Chance to Attend the CPR+ Mobile Demo
When: Tomorrow,
Nov. 19th @ 1:00 PM EST

Learn about new features including:

- Electronic Clinician Signatures
- Sending / Receiving New To Do's
- Tracking Clinician Time / Mileage
- And More!

Having your clinicians drive to and from the office to pick up and drop off visit paperwork is time-consuming, expensive and inefficient. Waiting for days or weeks before Assessments, Visits and other important clinical information is updated in CPR+ is detrimental to patient care and hurts cash flow.

So WHY are YOU putting up with it?

Attend the CPR+ Mobile Webinar
and let us show you how CPR+ Mobile will Improve Patient Care
AND Your Bottom Line!

CPR+ Mobile is a laptop-based, scaled down version of CPR+ that clinicians can use in the field.  Patient data is easily sync'd to the laptop from any internet connection over a secure, easy-to-configure VPN. With CPR+ Mobile, your staff can view and edit a complete clinical record, including Medication Profiles, POT’s, Care Plans, Progress Notes, Custom Assessments, Visit Reports, Labs, Schedules and more.

Give us an hour and we’ll show you how easy CPR+ Mobile is to use and how much more productive your field staff can be.

Click here to register.

Special Pricing for November: Receive 10% off the module price when purchasing CPR+ Mobile during the month of November. Contact Erika Salvato for more information.

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Holiday Hours

D.H.S. will be closed Thursday and Friday, November 27 and 28 to allow our employees to celebrate the holiday with their families. As always, we will have emergency support available, beginning at 7:00 PM Wednesday, November 26 through 7:00 AM Monday, December 1st.

If you have an emergency and need to talk with the On-Call Customer Support Rep, please call 614-657-7408. If your need is not an emergency, please email support@cprplus.com or call 877-277-4876 and leave a voice mail message that we will return Monday morning, December 1st.

Thank you very much for your cooperation and understanding. Happy Thanksgiving!

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Changing Transaction
Information

When you are using the Multi-Company (by Invoice) module, you have the ability to change transaction information for an invoice, as long as it is in an open period. This includes the ability to change the Company for which the revenue is assigned.

To do this, from the Patient’s Account Status screen, highlight the Invoice and press Ctrl+T (click here to view a screenshot). Next, press F8 to “Change Company”.

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Looking Forward to 2009:
A Message from Jeff & Stuart

You may contact us:

By writing to us at:
Definitive Homecare Solutions
6665 Busch Blvd.
Columbus, OH 43229

By Telephone/Fax:
Local Phone #: 614-543-8800
General Phone #: 866-277-4876
General Fax #: 614-543-8878
Support Phone #: 877-277-4876
Support Fax #: 614-543-8848

By Email:
Sales: sales@cprplus.com
Training: training@cprplus.com
Support: support@cprplus.com

Website:
http://www.cprplus.com

 
             
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