Issue #71
March 31, 2009
Editor: Laura J. Pugh
|
Issue #71 March 31, 2009 Editor: Laura J. Pugh |
 |
||||||
|
We all have them. Those pesky patients who won’t pay their bills, yet continue to call in, asking for supplies. So how can I quickly identify which patients I don’t want to service until their finances are up to par? Well, in version 8.1, CPR+ has added a new checkbox to the Patient Alert window that will allow you to disable access to the Patient Menu. This checkbox is driven by a security privilege (so only those of you with the proper privileges assigned in Employee Setup will be able to lock/unlock a Patient’s Menu). When access to the Patient's Menu is disabled, and a user (who doesn’t have this privilege) selects the patient from the Select Patient window, instead of being presented with the Patient Menu window, with access to Demographics, Orders, Medication Profile, Prescription File, etc., the user will be presented with a Patient Alert window and will not be able to proceed to the Patient’s Menu. So how does it all work? From the Patient’s Menu, click on the triangle icon with the exclamation point in the upper right corner (it could be green or red, green meaning there is not a Patient Alert, red meaning there is a Patient Alert.) After clicking on this icon, input any information in the Patient Alert Message text box. After that, if you have the security privilege, you will see a checkbox in the upper right-hand side of the window labeled “Lock Clinical Account”. If you want to prevent users from accessing this Patient's Menu, click the box.
Once you save this Alert, anyone (without the security privilege) who tries to access this Patient’s Menu will not be able to. They will only see the Patient’s Alert message window. If the user has the security privilege to disable access to the Patient Menu, he or she will see the checkbox in the upper right-hand corner of the window to "unlock" the record.
So, what about the Patient’s Billing Menu? I’ve got payments that I need to post. Don’t worry; this lock is only for the Patient’s Menu. It, in no way, shape, or form has any effect on the billing portion of the program. If you would like more information on this new functionality, please visit the Training page on our website by clicking here. Once you log in, select the SQL300 – Enhancement Courses for CPR+ v8.1. Scroll down the list to the Disable Access to the Patient Menu session. If you have any questions, please feel free to give us a call at 877-277-4876. CPR+ is ticket-driven. Tickets drive costs, revenue, and inventory. The only exception to this rule of thumb is filling a prescription. When a prescription is filled and the label printed, the drugs and supplies used on the compounding record for that prescription are deducted from inventory at that time. Then there they sit, in limbo ‑ costs with no assignment; inventory that isn’t on the shelf, but doesn’t really belong to anyone. Only when those prescriptions are assigned to a Delivery Ticket are they “dispensed” and available for revenue and cost reporting. To see how much inventory you have sitting in prescription limbo, run the Prescriptions Filled but Not Dispensed report. This report shows prescriptions that are in the Prescriptions Dispensed Log and flagged as “ready to fill” – they have been filled, but not yet assigned to a Delivery Ticket. From the Main Menu, select Reports (4) > Pharmacy Reports (2) > Rx’s Filled But Not Dispensed (A). Run this report every day to keep your backlog and inventory under control.
|
Disabling Access to the Patient Menu Report of the Week: Tip of the Week: Many of you monitor one or more of the CPR+ email message boards – CPR+ Listserv, Clinical Listserv and the new HME Talk. This month on the Listserv, there was a discussion regarding the use of PC Charge - a software package that enables businesses to accept electronic payments from patients using credit and debit cards. Since version 7.1, CPR+ has had an interface with this product so that customers can accept these payments directly through CPR+. If your company is not taking advantage of the PCCharge Pro interface that is already available in CPR+, you may want to review the PCCharge article in Issue 31 of the CPR+ Weekly Infusion. If you’re not a member of the CPR+ Listserv, you ought to give it a try. Click here to sign up. It’s like having an army of experts at your disposal, ready to answer any question you might have. Best of all, it’s free. For a more clinical focus, click here to join the CPR+ Clinical Listserv. And for those of you who would like to discuss HME issues with your peers, sign up for our new, free service: HME Talk - the industry's first email-based discussion board. If you have any questions or need help, please give us a call. Thanks to the following Customers celebrating an anniversary with D.H.S. this month. Fifteen Years Ten Years: Five Years: Here's a "Top 5" tip from Trainer Richard van der Lek: Are you an HME company without CPR+ Enterprise? Do you struggle with trying to find out who needs to be contacted for recurring supplies to see if they need to be delivered again? If you do, call our Support Department and ask the Customer Service Rep about a CPRSET option called "SUPPLIES". This will create an additional column on your Delivery Ticket labeled "S" (for Supplies.) An "X" in this column designates the item as a Recurring Supply. This setting will also give you another report, titled "Supplies to Deliver." To view this report, from the Main Menu, go to Reports (4) > Pharmacy Reports (2) > Prescriptions to Cmpd/Deliver (1)> Supplies to Deliver.
How to Void a Progress
Was this newsletter issue helpful to you? What topics would you like to see in future issues? Click here to send us an email.
You may contact us: By writing to us at: By Telephone/Fax: By Email: Website: |
|||||
 |
||||||
The "CPR+ Weekly Infusion" is a weekly email distributed by Definitive Homecare Solutions Click Here to Unsubscribe · Click Here to View Newsletter Archives Send comments or suggestions to newsletter@cprplus.com. |
||||||
