CPR+ Weekly Infusion - Issue #107

CPR+ Weekly Infusion


	Last week, my article on the Enterprise module focused on the Enterprise List Manager for IV. Now it's time to take a look at how that same List Manager changes when you select the HME radio button. When you do, you'll see that the selection of lists changes to focus on the unique processes that our HME customers tackle every day. HME companies handle hundreds of recurring rentals - something the Enterprise List Manager was designed for - helping the flow of high volumes of active orders. Remember, the purpose of the Enterprise List Manager is to streamline your operations by giving certain individuals access to a single list or lists that they work throughout the course of the day. Based on each employee's responsibilities, they may work their entire day from one or two of the respective lists. For example, someone in the Intake area who handles new referrals and insurance verifications may spend most of their time in the Incoming Faxes, Order Entry / Completion and HME Order Authorizations lists. Meanwhile, a Customer Service Rep will use the Pts. to Contact - Recurring Supplies list. Here, they can focus on keeping up with your patients' needs while maintaining the flow of new business in to your company. The representative in this example has worked her list down to one! Once a Delivery Ticket is confirmed, it moves from the Confirmation File list to "Ready-to-Bill" Orders list. Selecting this list opens the Ready-to-Bill Orders window. From here, your Billing staff can take over the patient's record management by creating an invoice, or even creating an invoice batch. For more information on CPR+ Enterprise, please join my next webinar - tomorrow at 1 PM EST. Click Here to Register for the CPR+ Enterprise and Document Management System Webinar Wednesday, December 9th at 1 PM EST Return to Top of Newsletter Please join us as we review several important and exciting enhancements in our upcoming CPR+ version 8.3 release. TODAY Tuesday, Dec 8th @ 2 PM We will be covering the following: • One-Click Billing • Line Item Financials • Recurring Rentals Manager • Enterprise SpRx List Manager • e-Signature feature • Batch functions in the A/R Manager And several other enhancements! CLICK HERE TO REGISTER for Today's CPR+ v.8.3 Enhancements Training Webinar Also, the One-Click Billing webinar will be repeated next Wednesday at 2 PM for customers who missed last week's on-line training session. To register for next week's One-Click Billing webinar, CLICK HERE. Return to Top of Newsletter				Enterprise Part 2: CPR+ for HME Free Training Today Current CPR+ Versions Survey D.H.S. Holiday Hours Upcoming Webinars Are You on the Latest Version? Stay current and get the latest enhancements and regulatory updates. Click here to update. - v8.1g - Release Date: 8/21/2009 - v8.2b - Release Date: 11/05/2009 Return to Top of Newsletter As a TOS fan, I was surprised with last week's results. NG fans voting for Picard outnumbered votes for Capt. Kirk, almost 2:1. All I can say is, James T. Kirk would never be caught drinking hot tea. That said, here's this week's Survey: Hot Cider or Hot Cocoa? Return to Top of Newsletter D.H.S. will be closed Friday, December 25 to allow our employees to celebrate the Christmas holiday with their families. (Customer Support will be open on Christmas Eve to assist customers from 8:30 AM to 5 PM. If you do need to call this day, please be patient as we will only have a small crew of elves in the Support Dept. that day.) We will also be closed Friday, January 1, 2010. As always, we will have emergency support available, beginning at 5 PM Thursday, December 24 through 8 AM Monday, December 28; and again on New Year's Eve, (Thursday, December 31) beginning at 7 PM through Monday, January 4th at 8 AM. All times listed are EST. If you have an emergency and need to talk with the On-Call Customer Support Rep, please call 877-277-4876. If your need is not an emergency, please email support@cprplus.com or call 877-277-4876 and leave a voice mail message that we will return Monday morning. Thank you very much for your cooperation and understanding. Merry Christmas and Happy New Year! Return to Top of Newsletter Back by Popular Demand A few weeks ago, we told readers about a special webinar from ZirMed showcasing the real-time transaction processing applications that have been integrated and developed exclusively for CPR+ users. In response to the many requests ZirMed has received, a second webinar has been scheduled for customers who missed the November meeting. Space is limited so register now! Second Chance: This Webinar is TODAY @ 2 PM EST Please plan to join us, we promise you'll be glad you did. Click Here to Reserve your Webinar Seat Now. After registering you will receive a confirmation email containing information about joining the Webinar. Return to Top of Newsletter Was this newsletter issue helpful to you? What topics would you like to see in future issues? Click here to send us an email. You may contact us: By writing to us at: Definitive Homecare Solutions 6665 Busch Blvd. Columbus, OH 43229 By Telephone/Fax: Local Phone #: 614-543-8800 General Phone #: 866-277-4876 General Fax #: 614-543-8878 Support Phone #: 877-277-4876 Support Fax #: 614-543-8848 By Email: Sales: sales@cprplus.com Training: training@cprplus.com Support: support@cprplus.com Website: http://www.cprplus.com


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