CPR+ Weekly Infusion

Issue #134

June 15, 2010

Editor: Laura J. Pugh

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Significant enhancements related to delivery management have been made in CPR+ v8.3c. In previous versions, the truck icon on the Toolbar opened a grid labeled “Delivery Ticket - Driver Assignment”. The grid contained all Delivery Tickets that had been printed and sent to the Confirmation File. Its main purpose was to assign a delivery driver to each Delivery Ticket, thereby assuring that someone was responsible for delivering the item(s) to the patient.

Over the past nine months, we have dedicated substantial resources to the development of a full set of delivery management tools. The Delivery Manager is one of these tools. The truck icon remains, but the grid behind it has been completely re-written. Now, the primary purpose of Delivery Manager is to create, view and track “delivery routes” – groups of Delivery Tickets that can be delivered by a single driver on a single day. A powerful integration with MapQuest is also included.

At the top of the Delivery Manager, there are four separate tabs – each with their own main functions. From left to right, the tabs are labeled: Unassigned Tickets, Pending Routes, In Progress Routes and Completed Routes. The following is a high level description of some of the features of the new Delivery Manager. For more advanced training on this new capability, schedule a 30 minute session with a trainer today.

The purpose of the Unassigned Tickets tab is to enable you to group delivery tickets with similar characteristics together to form a “route” and to assign a driver. Use the Map It button to view the Shipping Address on every Delivery Ticket in the proposed route. As before, all Delivery Tickets previously sent to the Confirmation File (and waiting to be confirmed) are viewable from the Unassigned Routes tab. You may filter the list by many different criteria, reducing the number of Tickets until a logical route is established. Click the Create Route / Assign Driver (F9) button to assign those Delivery Tickets to a Route. Once they have been assigned, the Route and all the assigned Delivery Tickets move to the Pending Routes tab.

The Pending Routes tab allows you to see previously defined delivery routes, either in Route view or, by double clicking on a route, in Tickets view. You can map and optimize the route from the Pending Routes tab as well.

Routes move from the Pending Routes tab to the In Progress tab when an employee using one of our mobile solutions, (CPR+ Smartphone or Delivery Plus) selects and initiates a Pending Route. The driver or delivery person can indicate on the Smartphone or PDA when each delivery is completed and that information is immediately relayed to CPR+ and is displayed on the In Progress tab. In addition, you can send a Delivery Ticket directly to a driver on a route in progress, and it will immediately appear on his or her device.

Once a route is completed, ending route mileage can be recorded and the route moves to the Complete Routes tab. Completed routes are stored on the Completed Routes tab for historical and reporting purposes.

Because making deliveries is at the core of what you do every day, we wanted to give you a better tool to help you manage the process. Give the Delivery Manager a try. We think it will help you save time, save money, save fuel and delivery better service to your patients. Hey, we’re not talking pizza here.

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Happy CPR+ Anniversary to the following Customers, celebrating one, five, ten and even fifteen years with CPR+.

Fifteen Years !

Kaup Pharmacy
(Fort Recovery, OH)

Advanced Infusion Services, Inc.
(Guaynabo, PR)

Ten Years

Braden Medical Services, Inc.
(Caldwell, OH)

Riverside Medical Center (Home Infusion)
(Kankakee, IL)

Summa's Home Infusion
(Akron, OH)

Advanced Pharmaceutical Services
( Tullahoma, TN)

Five Years

Beaumont Home Infusion
(Southfield, MI)

I-Core Healthcare - Astoria
(Astoria, NY)

University Medical Center Corporation
(Tucson, AZ)

One Year

Physicians Support Associates
(Macon, GA)

Chartwell Michigan LLC
(Allen Park, MI)

OncoMed
(Great Neck, NY)

Accurate Rx Pharmacy Consulting, LLC
(Columbia, MO)

SBH Medical, Ltd.
(Worthington, OH)

Thanks for being GREAT customers!

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Delivery Manager Enhancement

Customer Anniversaries

Current CPR+ Versions

User Conference Info

Announcements:
Specialty Pharmacy User Group Meeting
CPR+ Web Portal Webinar

Turski's Tip:
Fax Rejections First

Are You on the Latest Version?

Stay current and get the latest enhancements and regulatory
updates by clicking here.

Currently Available in General Release:

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Register Today for the 2010 CPR+ User Conference

Join us in Orlando, Florida, September 17th – 19th, 2010. This year's FREE conference is taking place at the beautiful Hyatt Regency Grand Cypress Resort, just minutes from Downtown Disney. The conference Registration and Room Reservation links are available below:

Click Here to Register
for the 2010 User Conference

Click Here to Reserve Rooms
at the Hyatt

Before the Conference begins, we will conduct Fundamentals classes for new users or veterans wanting a refresher on Friday for just $149 per person. These classes are designed to get conference attendees prepared for the faster paced courses during the weekend.

Watch for additional details in the weeks ahead, but start making your arrangements now. The hotel will fill up fast so don't delay. Sign up today!

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CPR+ Specialty Pharmacy User Group Meeting
When: June 23rd @ 1:30 EDT

Join us for our first Specialty Pharmacy User Group Meeting to be held by webinar on Wednesday, June 23, 2010, from 1:30 to 3:30 EDT.

If you responded to our invitation last week, you are already registered.

If you didn't receive an invitation, or know someone in your organization who would like to attend, click here to register.

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CPR+ Web Portal
When: June 17 @ 1:00 EDT

Give your Patients, Care Givers, Physicians, Ancillary Providers, Referral Sources and Employees the CPR+ Information They Need Over the Web!

CPR+ Web Portal is a web application that’s connected to your CPR+ system. It accesses your data in real-time, displaying it securely over the Web to your employees and customers (patients, physicians, referral sources and ancillary providers) who have a valid login account.

In our latest addition of Web Portal, we have added functionality that will help Clinicians while in the field. With a secure Internet connection while logged into the Portal, Clinicians can easily add a new medication to the Patient's Med Profile or edit an existing one. They can also perform Medispan checks such as Adverse Drug Effects, Drug-Drug Interactions, Precautions, and more.  Also, any custom assessments that you create in your CPR+ system can easily be accessed in Web Portal so that Clinicians can chart their visit while at the patient’s home. These assessments can be electronically signed and  locked.

Special Pricing for June: This module is an annual subscription. Receive 10% off your first year subscription when purchasing CPR+ Web Portal during the month of June. To see a demonstration, please click here to register for this week’s webinar, Thursday at 1PM EDT. For more information, contact Erika Seitz at 866-277-4876.

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Feeling Rejected?

Don't know what to do with that billing rejection that you received? Before you pick up the phone, e-mail the Rejection to support@cprplus.com or fax it to 614-543-8848. We will enter your rejection into our system for a callback so that our next available eBilling Specialist may research it and then respond to you. This way, you'll get the quickest possible support.

Don't forget to put your name, company and phone number on the fax!

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Was this newsletter issue helpful to you? What topics would you like to see in future issues?

Click here to send us an email.

You may contact us:

By U.S. Mail:
Definitive Homecare Solutions
707 Park Meadow Rd.
Westerville, OH 43081

By Telephone/Fax:
Local Phone #: 614-543-8800
Sales Phone #: 866-277-4876
General Fax #: 614-543-8878
Support Phone #: 877-277-4876
Support Fax #: 614-543-8848

By Email:
Sales: sales@cprplus.com
Training: training@cprplus.com
Support: support@cprplus.com

Website:
http://www.cprplus.com

 
             
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